Postage and Delivery

Please see separate section regarding this on our main website

Returns

At Hello Beads we are confident and take pride in both our products and services. However, if for any reason you are dissatisfied we operate under the UK Consumer Protection (Distance Selling) Regulations 2000 and offer a no quibbles returns policy.

If you are not happy with your purchase please return it within 14 calendar days of receipt. The product must be in its original packaging and in an unused condition suitable for resale. On receipt of your goods we will offer a full refund excluding any postage costs incurred to deliver and return the goods.

We advise all returns to be sent by recorded delivery. Returned items remain the responsibility of the customer until they are received by Hello Beads

If for any reason you believe your products to be damaged or faulty please contact us immediately for further instructions.

Images and Descriptions

All website images are taken to illustrate the products as accurately as possible. Text descriptions are also provided where possible to give the customer further information. These are just illustrations to assist the customer in understanding the product and are not guarantees of the exact product appearance or function.

Due to the nature of the products we cannot guarantee colour fastness or continuity unless stated otherwise. Products may also differ slightly in form and size. All sizes and measurements are approximations.

All products are subject to availability

Prices

All prices on the website are shown in pound sterling. We reserve the right to make changes to prices at any time without prior notice.

Back Orders

We operate a stringent stock monitoring system. However; if in the unlikely event that an item is no longer in stock, we will contact you with the option to choose an alternative product or cancel the item and recieve a refund.

Privacy Policy

We ensure that we operate in accordance with the Data Protection Act of 1998. Any information collected about you will be used lawfully. We will never disclose your information to a third party without your expressed consent unless required by law.

Cookies

This site uses cookies in order to operate the shopping cart and process your orders. Cookies are also used once you have logged into your account. In order you use this site effectively you will need to enable cookies on your browser. Cookies can be turned on and off within your browser by going to >Tools, > Internet Options, > Privacy. In the Privacy menu you can select to block or unblock cookies.

Secure Payments

All payment methods accepted by are operated by secure systems (such as PayPal). For further information about this please contact us directly.

Copyrights

All text, images, information, site design and code contained in this site are the property and copyright of Hello Beads. None or part of these items may be duplicated, modified or used in other way without written consent from Hello Beads.

These terms and conditions do not affect your statutory rights